I’ve run my own electrical company since 2014. Since then I’ve qualified as a Marine Electrical Technician, ran a microelectronics repair company, and provided electrical services across Devon.
Glo Renewables Ltd started in 2022. Looking at the solar market, I could see a big gap. There were lots of installers, but often this was coupled with poor customer service, poor communication and in some cases a substandard product.
Solar is a big purchase for most people, and I felt customers deserved more than someone turning up, fitting a system and disappearing afterwards.
Having met Storm, we quickly realised we had a very similar outlook on the solar market and both wanted to build a company that did things properly.
From the start, the aim with Glo has been to provide a high-quality and reliable electrical and solar installation experience, but also to make the whole process easier for the customer.
We’ve built a team of qualified, experienced, local and thoughtful installers who genuinely care about what they do and take pride in their work. We spend a lot of time looking at the quality of the products we install, how systems are designed and making sure the installation is something we’re happy to put our name to.
But the installation itself is only part of it.
A huge amount of work has gone into building the office and operational side of Glo. We have people dealing with applications, DNOs, paperwork, scheduling, customer questions and handover, rather than expecting the installers to try and manage everything themselves.
We’ve also worked hard on the systems behind the business, so customers are kept informed and jobs don’t just disappear into a diary somewhere.
The after-sales side is particularly important to us. Solar and battery systems are products people expect to own for many years, so if something goes wrong or a customer has a question six months or three years later, we want there to be someone there who actually answers the phone and helps.
Glo has grown considerably since 2022, but the idea behind it hasn’t really changed.
Good products, good workmanship, clear communication and looking after customers properly before, during and after the installation.
I love my work and I love what we’ve built.
We wouldn’t be where we are without the team around us and I feel lucky to have met and to work alongside such a great bunch of people.
Bio?
With Charlie’s strong background in electrics and Storm’s background in solar energy, all of the solar services on offer come with a true understanding of the solar market and electrical wizardry.
Here’s what our trusted customers have to say about us at Glo Renewables